what is fresh BOX
fresh BOX is local meal kit company that services the Hawaiian Islands of Oahu, Maui, and Kauai. every week we gather everything you will require to make 3 delicious recipes from scratch. all you need is some salt, pepper, oil and around 30 minutes to have a fresh, homemade meal on your table; crafted by your own two hands.
can i get emails for new and future menus?
absolutely! we would love to keep in touch. SIGN UP for our newsletter and we will send you new menus every week, so you know what you will be cooking up next.
when can i expect my first fresh BOX?
once we have your order, your fresh BOX will be on at your door step on the following Tuesday. we promise to try our hardest to get all the BOXES delivered by 6 pm HST.
what do i get in my fresh BOX?
each BOX has fresh ingredients for 3 custom recipes. all of our recipes are designed for 2 people, meaning every BOX has 6 meals total. every recipe card is in full color, with easy to follow instructions to make you the best fresh CHEF you can be.
where do you deliver?
currently we deliver to all parts of Oahu and we ship to Maui & Kauai for an additional $8 (shipping & handling). stay tuned as we expand to other islands soon.
what are the shipping costs?
delivery on Oahu will always be included in the price of each BOX however shipping to Maui & Kauai is an additional $8 (shipping and handling fee).
what if i have special dietary restrictions?
we try to accommodate special requests as best as we can and on a case by case basis. whether you prefer to not have a specific fish (i.e. salmon) or don't like to eat red meat; we will try to coordinate with you so that your fresh BOX is as enjoyable as possible. please note that all our BOXES are processed in the same area, so those with allergies please take this into consideration.
when does my subscription get processed?
your first order comes in when you subscribe for our service. every week after that your subscription renews. if you want to check the date of your subscription renewal, you can do so by accessing your account on the main page after logging in.
can i use a gift BOX on my subscription?
no, you cannot manually use a gift card to purchase a subscription. in order to redeem a gift BOX, please contact us directly at sayhi@hifreshBOX.com.
how long is the subscription for?
we want fresh BOX to be as easy and useful as possible. therefore we do not ask for any commitments, if you want to cancel, feel free to at any time.
can i pause or skip my subscription?
no, unfortunately we cannot skip or pause your subscription. if you want to not receive a BOX for a certain week, please cancel your subscription before it renews.
how can i change my BOX type?
once you subscribe to a BOX, you cannot change the type. in order to select a different type of BOX, please cancel your subscription and subscribe to the new BOX you would like.
How can i modify my account information?
once you have created an account, simply select “MY ACCOUNT” and you will be able to modify your account from there.
what kind of meats do you use?
we use KUNOA CATTLE for all of our beef products and use all natural chicken, turkey and pork. our fish is all sustainably caught as well.
sounds great! where do i order?
yay! we are excited that you are excited. order here to get started.